FAQ
How can we help?
Can I return my order?
Yes, you have 30 days from receipt for international returns outside the EU, and 14 days for the European Union. The item must be unused, with tags, and in its original packaging.
Who pays for return shipping?
The customer pays for return shipping, unless the item arrived damaged or incorrect.
Which items cannot be returned?
Sale items or gift cards
When will I receive my refund?
If the return is approved, you will receive the refund to your original payment method within 10 business days. Your bank may take a few extra days to process it.
Does this apply to international orders?
Yes, this policy applies to customers worldwide, following the deadlines mentioned based on location.
No pude encontrar la respuesta
Share information about your brand with your customers. Describe a product, make announcements, or welcome customers to your store.