Privacy policy
Privacy Policy
Last updated: December 6, 2025
At Ammōs Atelier, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you browse our website or make a purchase, in accordance with the General Data Protection Regulation (GDPR) and applicable EU laws.
1. Data Controller
Ammōs Atelier OÜ
Registry code: 17284065
VAT number: EE102881237
Address: Kiikri tn 6/1-88, Tallinn, 10159, Estonia
Email: info@ammosatelier.com
2. Personal Data We Collect
We collect the following categories of personal data when you interact with our website, place an order, or contact us:
- Contact information: name, billing address, shipping address, email, phone number
- Order information: products purchased, order number, delivery details, transaction history
- Payment information: processed securely through Shopify Payments, PayPal, or similar providers (we never store card details)
- Device & usage data: IP address, browser type, device type, pages viewed, session information, analytics
- Communication data: messages sent via email, forms, or customer support
We only collect data necessary to operate our store and provide our services.
3. How We Use Your Personal Data
Your personal information is used for the following purposes:
- To process, fulfill, and deliver your orders
- To manage payments and prevent fraud
- To provide customer service and respond to inquiries
- To send order confirmations and shipping updates
- To improve our website and user experience
- To comply with accounting, tax, and legal obligations
- With your consent: to send newsletters or promotional communications
4. Legal Basis for Processing (GDPR)
- Contract performance: to fulfill your order
- Legal obligation: compliance with tax and accounting regulations
- Legitimate interest: improving services and preventing fraud
- Consent: for marketing communications (you may unsubscribe at any time)
5. Sharing Your Personal Data
We do not sell your personal information.
We may share your data only when necessary to operate our business:
- Shopify: website hosting and secure data processing
- Payment providers: Shopify Payments, PayPal, etc.
- Shipping partners: DPD and other couriers
- Service providers: accountants, IT support, legal advisors
- Authorities: only when legally required
Each partner receives only the data necessary to perform their service and must handle it securely.
6. International Data Transfers
Because our store runs on Shopify, some of your data may be transferred or stored outside the EU. Shopify uses GDPR-compliant safeguards, including Standard Contractual Clauses (SCCs), to ensure your data remains protected.
7. Data Retention
We retain your personal data only as long as necessary:
- Order and transaction data: up to 7 years (EU legal requirement)
- Customer support communications: retained for a reasonable period
- Marketing data: until you unsubscribe
8. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Request corrections to inaccurate information
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to processing
- Receive your data in a portable format
- Withdraw consent for marketing communications at any time
To exercise your rights, contact: info@ammosatelier.com
9. Cookies
Our website uses cookies to:
- Enable essential site functionality (shopping cart, checkout)
- Remember your preferences
- Improve performance and analytics
You may disable cookies in your browser settings, but some features may not function properly.
10. Updates to This Privacy Policy
We may update this Privacy Policy occasionally. The most recent version will always be available on this page with the updated date shown at the top.
11. Contact
If you have any questions regarding this Privacy Policy or how we handle your personal data, you may contact us at:
Ammōs Atelier OÜ
Email: info@ammosatelier.com